Question 1

What is Let’s Mine?

Accepted Answer

Let’s Mine is a mining platform that enables users to participate in cryptocurrency mining without requiring advanced technical expertise or hardware. We offer a user-friendly interface and access to robust data centers with cheap electricity for effective mining operations.

Question 2

Where are Let’s Mine data centers located?

Accepted Answer

Let’s Mine hosts crypto miners at premium data centers in Nigeria,  USA (Texas & South Carolina), Dubai,  and Ethiopia . These centers offer ultra-competitive electricity rates starting as low as $0.065/kWh, excellent uptime guarantees (97%+), advanced cooling technologies, and scalable hosting for both individuals and large mining operations.

Question 3

What sets Let’s Mine apart from other mining platforms?

Accepted Answer

Let’s Mine sets itself apart through a blend of extensive experience, global presence, and dedication to sustainability. We provide up to7 years warranty, 95%+ uptime, our own mobile application, AI Smart Mining function, competitive fees, automatic conversion of mined coins to BTC, remote machine access, and automatic energy payments from mined coins for added convenience. Furthermore, our expansion into the Asian market is poised to elevate our service offerings even further.

Question 4

How long does it take for my payment to process?

Accepted Answer

Payments can take up to 5 business days to process. Please note that processing times may vary depending on your bank or payment method. We appreciate your patience while your transaction is completed.

Question 5

Why hasn’t my payment gone through yet?

Accepted Answer

If it has been more than 5 business days since you made the payment, please check with your bank first. If the issue persists, contact our support team with your transaction details so we can assist you.

Question 6

What payment methods are accepted?

Accepted Answer

We accept:
 • Crypto (BTC, USDT, USDC, ETH)
 • Bank Transfers (invoice payment)
 • Hosting Account Balance
 • Payment in Person (main office in USA)

Question 7

My miner is not working properly. What should I do?

Accepted Answer

Please restart your miner and check the connection status. If the issue persists, you can submit a support ticket via the dashboard or contact us through WhatsApp for faster assistance. Be sure to provide the miner serial number and any error messages you are receiving.

Question 8

What are the newest features and updates from Let’s Mine?

Accepted Answer

As of October 2025, Let’s Mine has introduced several major updates to help customers benefit more from crypto mining:
 • USA ASIC Hosting is now available with no service fees, helping miners maximize their profits.​
 • The new Pay Later feature and 4-Month Split Plans give everyone added flexibility to get started quickly and pay for mining equipment over time.​

Question 9

How does Let’s Mine ensure sustainability in its operations?

Accepted Answer

Let’s Mine prioritizes sustainable mining practices. Our data centers are strategically situated in regions abundant with renewable energy sources, underscoring our commitment to fostering a greener and more sustainable future for the cryptocurrency sector.

Question 10

Does Let’s Mine offer private tours of its data centers?

Accepted Answer

To maintain security and safeguard the confidentiality of our clients, we do not disclose precise data center locations. Nevertheless, for clients making substantial investments, we do provide private tours under stringent security measures. These tours offer clients valuable insights into our operations and are exclusively available to those who meet specific investment criteria.

Question 11

How can I get in touch with Let’s Mine?

Accepted Answer

You can contact us through multiple channels.
For general inquiries, please email us at info@letsmine.net.
If you are interested in sales or partnership opportunities, kindly reach out to sales@letsmine.net.
For technical support, feel free to contact support@letsmine.net.
Additionally, you can easily reach us via live chat located on the bottom-right side of this page.

Question 12

How is the shipping cost calculated?

Accepted Answer

The shipping cost for an order is calculated based on various factors including the weight and destination of the products, as well as the selected shipping method. While we aim to offer accurate estimates, exact shipping costs may be challenging to pre-calculate universally. In instances where the shipping price significantly differs from the actual cost, we will reach out to you to resolve any discrepancies. Usually to ship an ASIC miner from production factory in China it costs about 250 USD by air.

Question 13

What should I do if I've paid for my order with Digital currency (cryptocurrency)?

Accepted Answer

If you've paid for your order with digital currency (cryptocurrency) through Let’s Mine, the tax implications depend on the laws and regulations of your country or region. Cryptocurrencies are often subject to specific tax rules, and these can vary significantly across America, Asia, Africa, Europe and other parts of the world. We recommend consulting a tax professional or financial advisor to understand how cryptocurrency payments may affect your tax obligations.

Question 14

Do you offer shipping for ASIC miners and servers from China?

Accepted Answer

Yes, we do! We offer ASIC miners that are shipped directly from China and Hong Kong. We handle the shipping process from our hub in China, ensuring your order is delivered to you efficiently. To learn more about how we ship your miners directly from the manufacturer, please contact us.

Question 15

How do you ensure the safety of products during shipping?

Accepted Answer

At Let’s Mine, we prioritize the safety of your products during shipping. Our dedicated team meticulously packs each order using premium materials such as bubble wrap, packing peanuts, and durable boxes to safeguard your items against damage. We collaborate with trusted shipping carriers to ensure timely delivery and uphold the integrity of your order throughout the shipping process.

Question 16

What is the warranty period for products purchased from Let’s Mine?

Accepted Answer

We offer a product warranty (up to 7 years) for defects, aligning with USA & European legislative standards. This warranty period underscores our commitment to providing our customers with high-quality and dependable products.

Question 17

What are the conditions to claim warranty for a product?

Accepted Answer

To claim warranty for a product, certain conditions must be met:
1. The product must be used in accordance with its intended purpose and as per the provided instructions for use.
2. It should not have sustained damage due to improper handling, usage, or storage.
3. The product must not have been altered or repaired by unauthorized individuals.
Meeting these conditions ensures that warranty claims are valid and can be processed effectively.

Question 18

Does the warranty cover normal wear and tear or consumable items?

Accepted Answer

No, the warranty does not cover normal wear and tear or consumable items such as batteries, light bulbs, and similar components. It is specifically designed to address defects in the product's manufacturing or functionality.

Question 19

What documentation is required to make a warranty claim?

Accepted Answer

To make a claim under the warranty, customers are required to provide proof of purchase, which can be in the form of a receipt or invoice. This documentation helps us authenticate the claim and ensure that the customer receives the appropriate support.

Question 20

What happens after the warranty period ends?

Accepted Answer

After the warranty period ends, we still provide valuable services through our after-warranty service. This includes serving as an authorized service repair center for ASIC miners in Europe. Although this service is paid, we aim to offer competitive pricing while maintaining top-quality results.

Question 21

What services are offered under after-warranty service?

Accepted Answer

Under our after-warranty service, we offer the following services:
1. Repair services for products no longer covered under warranty.
2. Sale of replacement parts such as batteries, light bulbs, and other components at a lower cost than the original manufacturer.
3. Provision of technical support and remote assistance.
4. Maintenance and cleaning services.
5. Recycling services for products at the end of their lifecycle.
All these services are offered at competitive rates to ensure customer satisfaction.

Question 22

How are profits paid out for miners in Let’s Mine hosting centers?

Accepted Answer

At Let’s Mine data centers, profits generated by miners are automatically deposited into the user's wallet. These earnings are seamlessly integrated into the user's dashboard, allowing them to easily track their earnings. Users have the flexibility to withdraw their earnings at any time according to their preferences.

Question 23

Is there a specific threshold for requesting a withdrawal of profits?

Accepted Answer

No, there is no specific threshold for requesting a withdrawal of profits. Users are eligible to request a withdrawal at any time, regardless of the amount earned. This policy offers flexibility and convenience for our users.

Question 24

How can a user request a withdrawal of their profits?

Accepted Answer

To request a withdrawal of their profits, users can access their customer dashboard and locate the withdrawal option. During the payout request submission process, the withdrawal fee associated with the request will be clearly visible to the user. You can set up automatic payouts treshold to yours cryptowallet as well.

Question 25

Is there a withdrawal fee for converting earnings to Bitcoin and transferring them to the user's wallet?

Accepted Answer

Yes, there is a withdrawal fee associated with the process of converting earnings to Bitcoin and transferring them to the user's wallet. This fee is always visible at the time of payout request submission, ensuring transparency in the process. The fee is calculated based on the current network fee and is subject to change based on market conditions. Similarly, fees for converting assets to other cryptocurrencies are also applicable.

Question 26

How often are profits paid out to the user's wallet?

Accepted Answer

Profits are paid out to the user's wallet on a regular basis to ensure timely access to earnings. Our system is designed for efficiency, facilitating automatic conversion and transfer of earnings to provide a seamless user experience.

Question 27

How long does it take for a withdrawal to a bank account?

Accepted Answer

Withdrawals using wire transwer or SEPA payment or other direct tranfer to your bank account takes little bit longer than crypto withdrawals. It takes anywhere between 2 days to 7 days depending on your bank. This is unique feature that is revolutionary in the crypto industry. It can takes several days. Futhermore please note that if you do 2 withdrawals we will process them separately and wait for the first one to arrive to your account. One of the reasons for this is to not flag this at your bank as a double received trasnaction.

Question 28

What ASIC miners can be hosted in our mining farms?

Accepted Answer

In our mining hosting centers we can host the majority of air cooled crypto miners along with most hydro miners. Crypto miners with form S21, T21 or any hydro miners like D1 hydro can be hosted. For more info please contact us at: info@letsmine.net

Question 29

What is the warranty for ASIC miners?

Accepted Answer

Generally we offer up to 7 years warranty for your ASIC miners. It is very strong commitment for us. We operate dedicated service centers and optimize our data centers and crypto mining farms to ensure your ASIC miner operates reliably for 3,5,7 years. If it fails, we’ll promptly repair or replace it.

Question 30

What is the warranty for ASIC miners on delivery?

Accepted Answer

Upon delivery, the warranty is typically 12 months, but for hosted miners, it extends up to 7 years. We have repair center and strong commitment to host miners with the highest "gold" standard.

Question 31

How can I withdraw my profit with Let’s Mine?

Accepted Answer

You can withdraw your profit from crypto mining or any other operation simply by pointing it to your own crypto wallet. You can set up treshold for automatic withdrwawals. You can withdraw your earnings in KASPA coin, BTC - Bitcoin and others. You can withdraw your earning also by wire transfer or SEPA transfer directly to your bank account in USD dollars or EURos.

Question 32

How long takes withdrawal of my profit and coins and money?

Accepted Answer

Withrawals after processing are instant when you process your KYC. However please note that Bitcoin transactions can take hours and even more when there is spike in their amount in the network and processing fee for transaction in current block exceed fee expected based on calculation of fee of previous blocks. Also direct international wire transfers and SEPA transactions takes longer and sometimes banks process it for days. KAPSA withdrawals are the fastest.

FAQ

Contact us

722505444 972+
letsmine2025@gmail.com
Worldwide Service

Leave your details, and we'll be in touch!

FAQ

Contact us

722505444 972+ letsmine2025@gmail.com Worldwide Service

Leave your details, and we'll be in touch!

722505444 972+
letsmine2025@gmail.com
Worldwide Service